Responsible gaming at 84db — keep the fun, avoid the harm

At 84db, we believe betting is meant to be fun. But fun only stays fun when it stays within limits. On this page, you'll find all the Responsible Gaming tools and information you need to keep your experience safe and enjoyable.

Free
All Safety Tools
24/7
Support available
5 Minutes
To set a limit
18+
Strict Age Restrictions

The six pillars of responsible gaming at 84db

Each pillar works to keep your gaming experience enjoyable and safe

Deposit Limit — Stay Within Your Budget

Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. To increase it, you'll need to wait 72 hours — so decisions aren't made impulsively in the moment.

Session Timer — keep track of your time

Decide in advance how many hours you want to play. Once that time is up, 84db will automatically prompt you to take a break. Losing track of time during a session is a common problem for many players — this tool helps prevent that.

Cooldown Period — take a temporary break

Cooldowns can be set for anywhere between 24 hours and 30 days. During this time, you won't be able to log in to your account. It's a highly effective option when you need to clear your head before getting back to play.

Self-Exclusion — Take a Long Break

Self-exclusion lets you close your account for anywhere from 3 months to permanently. Once activated, no 84db support agent can reopen your account before the exclusion period ends.

Loss Limit — Cap Your Losses

Tell us in advance how much of a loss you're comfortable with over a given period. Once that threshold is reached, 84db will automatically stop your betting. This works in real time.

Age Verification — Protecting Minors

84db follows a strict KYC verification process to ensure all users are 18+. If you believe a minor in your household is accessing 84db, contact our support team immediately.

How to Use 84db's Safety Tools

After logging in to your account, click the profile icon in the top right corner. You'll find the "Responsible Gaming" section there. Any of the tools listed can be activated instantly — no approval needed, no waiting.

Keep in mind: lowering a limit takes effect immediately, but increasing it requires a 72-hour cooldown. This is intentional — it's there to protect you from decisions made in the heat of the moment.

Deposit Control

Set daily, weekly, or monthly limits — and lower them at any time.

Session Limit

Set a limit on how long you want to play in one session. You'll get a reminder when your time is up.

Cooldown

Take a break of 1 to 30 days. Your account will be completely locked during this period.

Self-Exclusion

From 3 months to permanent — the exclusion period cannot be lifted early.

Recognize the Signs in Your Gaming Behavior

The indicators below reflect different levels of risk. If most of your experiences fall in the high-risk range, we encourage you to use 84db's protection tools or speak with our support team.

Play within your budget Healthy habits
Playing Within a Set Schedule Healthy habits
Chasing losses with bigger and bigger bets Warning signs
Dipping into everyday expenses to fund betting Risky Behavior
Hiding play from family or work Need to seek help
Need help?

Contact 84db's live chat or support@84db.clickEmail us and our trained team will assist you with complete confidentiality.

Are your gaming habits healthy? Find out for yourself.

Check the statements below that apply to you. This is completely private — no one else will see it.

I see betting as entertainment, not a source of income
I never chase my losses by placing bigger bets to win back what I've lost
I have never borrowed money or taken money from family without their knowledge to fund my betting
My betting has not negatively affected my relationships with family or my performance at work
I feel like I can stop playing whenever I want
I feel disappointed when I lose, but it doesn't affect my day-to-day life
I have hobbies and a social life outside of betting

How to set a deposit limit

Takes just a few minutes to set up — and keeps you protected automatically from then on.

1
Log in to your account

Log in to 84db and click the profile icon in the top right corner.

2
Open Settings

Select the "Responsible Gaming" option from the menu.

3
Set Your Limits

Choose whether you want a daily, weekly, or monthly limit, then enter the amount.

4
Confirm

Hit the save button — your limit takes effect immediately. You'll receive a confirmation SMS.

Keep in Mind

Once you lower a limit, it takes effect immediately. To increase it, you'll need to wait 72 hours. This rule exists for your protection — so a spur-of-the-moment decision doesn't push you beyond your budget.

Why Responsible Gaming matters — 84db's approach

Online betting is growing fast in Bangladesh — cricket matches, lotteries, slots and more are enjoyed by millions every day. But like any form of entertainment, betting becomes a problem when it starts to feel out of control. From day one, 84db has believed that betting is about more than profit — it should be an experience that makes people happy.

Problem gambling is a real issue that affects people all over the world. The signs often creep in gradually — spending a little more time than planned, then betting more to chase lost money, then hiding it from family or work. 84db wants to help you stop before it ever gets to that point.

That's why all responsible gaming tools on 84db are completely free and accessible to every member. No fees, no approval required — everyone should have the power to set their own limits.

84db's support team is specially trained in Responsible Gaming. If you feel your gaming habits are getting out of control, they'll help you — without judgment and in complete confidence. Asking for help isn't weakness; it takes courage.

Tips for Healthy Gaming Habits
  • Only bet money you can afford to lose without affecting your daily life
  • Before you play, decide how long you'll play and how much you'll wager
  • Learn to take wins and losses in stride — betting is never a guaranteed income
  • Avoid betting when you've been drinking or when you're under emotional stress
  • Take regular breaks and make time for other activities and interests
  • Not chasing losses with further betting

When Should You Seek Help?

If you notice any of the signs below in yourself or someone you know, reach out to 84db.

Exceeding Your Budget
Repeatedly betting beyond your set budget
Impact on Sleep & Appetite
Betting is affecting your sleep or appetite
Hiding It from Family
Hiding your betting activity from family or friends
Chasing Losses
Chasing losses by placing larger and larger bets
Discomfort When Not Betting
Feeling restless or low when you're not betting
You're Not Alone

If you notice these signs, reach out to 84db's support team. We don't judge — we help, with complete confidentiality.

Play Responsibly, Enjoy the Game

Set your limits today — 84db's tools are free and here for you

Register

84db's commitment to responsible gaming

More than just rules — we genuinely care about our players' well-being

Platform actions

  • All advertisements include a responsible gaming message
  • A Responsible Gaming guide is shared with all new members upon registration
  • Automated systems actively monitor for suspicious behaviour
  • Our support team is specially trained in responsible gaming
  • Strict age verification to protect minors
  • Following guidelines from international Responsible Gaming organizations

Our commitment to members

84db commits to never removing or restricting access to its Responsible Gaming tools — even if it affects the company's bottom line. These tools exist for players, full stop.

Members who have self-excluded will not receive any marketing messages encouraging them to return. Their details are retained so that their protections remain in place if they do come back.

Any staff member or agent who pressures a member not to use safety tools or to increase their limits is in direct violation of 84db's policies. If this ever happens to you, report it immediately.

Account & app enquiries

To make a withdrawal on 84db, log in to your account and go to the Wallet section. Click the "Withdrawal" button, enter the amount, and confirm your mobile banking number (bKash, Nagad, or Rocket). Once your request is submitted, you'll receive a confirmation SMS. Processing time depends on your account tier — standard accounts typically take 15 minutes to 2 hours, Gold members within 15 minutes, and Platinum members almost instantly. First-time withdrawals or larger amounts (generally above ৳10,000) may require KYC verification — submitting a photo of your national ID card will be verified within 12 to 24 hours. Processing may take a little longer at night or on public holidays. Withdrawal requests generally cannot be cancelled once submitted, so double-check the amount and account number before confirming.

If the 84db app won't open or is prompting you to update, try these simple steps first. Start by checking your internet connection — make sure your mobile data or Wi-Fi is working properly. Then close the app completely and try reopening it. If you see an update notification, go ahead and install it — 84db regularly releases security and performance updates, and skipping them can cause the app to stop working. On Android, you can update via the Google Play Store or download the latest APK directly from the 84db website. On iOS, update through the App Store. If the problem persists after updating, try uninstalling and reinstalling the app. Clearing the cache can also help: go to Settings → Apps → 84db → Clear Cache. Older versions of Android (below 5) or older iOS versions may no longer be supported — in that case, access 84db via your browser at 84db.click. If you're still having trouble, send a screenshot to our support team.

Play Happy, Stay Safe

Join 84db — where entertainment and safety go hand in hand. Our Responsible Gaming tools are always here for you.

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